Who else touches the data.
Expenety is operated by BKPCELA d.o.o., Croatia. These are the companies that process booking data on our behalf, what each one is for, and where they run it. If we add one, this page changes first.
| Company | What it does for us | Where |
|---|---|---|
| Cloudflare, Inc. | Hosts the site and the booking system, and stores the record itself: the database, the file storage and the backups. | United States, and its global network |
| Resend | Sends the email: your confirmation, your reminder, the one question after the visit, and the notice to the business you booked with. | United States |
| Telnyx | Sends text messages where they are switched on, and checks that a booked phone number is real and reachable before an estimator drives out. | United States |
| Meta Platforms | Measures the ads that paid for the page. Told that a booking happened, never who you are: any phone or email is hashed before it leaves us. | United States |
| The same, for ads bought on Google. It receives the click identifier and the fact of an appointment, and no name, phone or email at all. | United States |
Who is not on this list
Nobody else. We do not use a data broker, an enrichment vendor beyond the phone check above, an analytics product that profiles visitors, or an advertising network other than the two named. Page views are counted without any identifier at all.
The business you booked with
The contractor is not a subprocessor. They are the business you asked for an estimate from, they decide what they do with your details once we hand them over, and they are responsible for that in their own right. The one practical consequence worth saying out loud: once your booking is in their inbox, it is theirs, and asking us to delete something cannot reach it. Ask them too.
Changes
This page carries the current list. If you are a business on the system and want to be told before a new one is added, say so and we will write it into your agreement.
Last updated 1 September 2026.